
Trustpilot reviews
Excellent 4.8 / 5
About Us
ELARA brings chef-quality to your home with sophisticated design, flawless durability, and a fair price.
Help & Support
FAQs
Do ELARA products come with a guarantee?
Do ELARA products come with a guarantee?
Yes. When you purchase any of our products, you are automatically covered by theLoom Guarantee. You’ll have30 days to testyour product, and if you’re not satisfied, you can request a refund via our support email:support@byelara.online
Is my purchase secure?
Is my purchase secure?
Absolutely. Our security system is monitored 24/7and certified by Norton Security. All your data is encrypted, and your payment is processed safely by the world’s leading payment processor.
How can I track my order?
How can I track my order?
All orders are shipped with internationally valid tracking codes. You can track every movement directly on our website or through automatic updates sent to your email.
What is the delivery time?
What is the delivery time?
The average delivery time is 2 to 8 business days after payment confirmation. Once your order is shipped, you’ll automatically receive a tracking code to follow your delivery in real time.
How can I exchange or return a product?
How can I exchange or return a product?
If for any reason you are not satisfied, you can activate our warranty. Simply contact our support team or visit the Returns & Exchanges Policy page on our website. Our team will handle the process quickly and transparently.






